Twylette Milton has been a faithful Pontiac Branch patron since the branch opened in its current location, about eight years now. She was very happy when the new branch was built close to where she lives. Every Monday we can count on Twylette to come into the branch, pick up her holds, order more books, and spend a few minutes talking to the staff.
Tell us a little about yourself.
I’m 46 years old, have three children: 30, 22, & 10. I love to read, and I am employed in customer service.
1. Which library location do you use most often?
The Pontiac Branch. It’s close to my home. The staff is so helpful I have no need to go anywhere else.
2. What is your favorite thing about the library?
The books, of course, and the way the staff always helps me find the materials I’m looking for. It’s above and beyond.
3. What do you like to read?
EVERYTHING! Fiction. If it’s something I’ve never read or heard of, or recommended to me and looks and sounds good, I read it. Nothing left out. However some of my favorites are vampire novels. I read some set in the Carpathians and could hardly wait for the next one.
4. What is your favorite book, or do you have a favorite author?
I have so many I wouldn’t know where to begin. The list is too long to contemplate.
5. How do you find new authors?
Other voracious readers’ recommendations, from the books I read, because there are lists of other authors in the back of most books. I also read lots of anthologies. I’ve found that it’s a good way to read multiple authors and see if I like them or not. Then when I go to the library, I check to see what else they have written. I use the Novelist database sometimes. It gives me read-alikes, and that is really helpful for finding new authors.
6. What library service(s) do you use most?
The holds. I love to always have something in the wings waiting to be read. And of course the librarians, they are always willing to find reading material for me.
7. I understand you like the library’s mobile app?
Yes, I love it. I have been using it on my phone for the last couple months, and I am constantly on it. I am always checking the catalog for new books on authors I like. I place my holds and keep track of my account.
8. Keeping track of the number of books you have read must be difficult. Do you have a system for keeping track of the materials you have read?
Oh yes, I record everything I read to make sure I don’t read it twice. That is, unless I want to read it again because there are so many books out there waiting for me. Right now, I keep track of everything on paper. The librarian told me about Goodreads.com as a way to keep track of the books I’ve read, but for now, I am still using paper.
9. What do you think about our selection, at the branch or in the system?
I have no complaints because if the Pontiac Branch doesn’t have what I’m looking for, they’re always willing to find it and get it for me. You carry the authors I love to read. There are times when a book I want is not available at all, but I always have an alternate title or author. Either way, I never leave empty-handed.
10. As a library system, what could we do better?
Carry all the books in a series. I am surprised when the library carries only part of the books. I read lots of series and sometimes it’s hard to get some of the books because the library just doesn’t have them.