I know all of you Apple users had a great time updating to iOS7, right? Those of you who have upgraded may encounter an error when reading or listening to ebooks or audiobooks through the app for the library’s downloadable service, OverDrive. We apologize for the inconvenience. Here is the word from their tech team (emphases mine):
When an existing OverDrive Media Console (OMC) user upgrades to iOS 7, the app will fail when trying to open a DRM-protected eBook. New or first time users of OMC are unaffected by this issue meaning that if you download the app for the first time post-iOS7 update you will not experience this issue.
We are resolving the issue but in the meantime, the immediate remedy for users is to uninstall and re-install OMC [via the App Store] which will also require the user to re-authorize with Adobe. IMPORTANT NOTE: A re-install will clear a user’s bookshelf, history, and app settings.
Refer to the iOS section of this Help article for assistance.
Audiobook users won’t notice that anything is different unless they attempt to download parts of audiobooks they already downloaded to OMC before upgrading to iOS 7. A user will receive an error message informing them to download the title again.
That should get you back to enjoying to eBooks in no time! If you have any questions, visit your local library, email us at firstname.lastname@example.org, or call 260-421-1200.